Privacy Policy

Effective Date: November 2024

Introduction

At Long Covid-19 Foundation (the “Foundation,” “we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.lc19fdn.org (the “Site”), interact with us, or utilize our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you visit our Site:

Personal Identification Information

Name
Email address
Mailing address
Payment information (for donations or purchases)
Any other information you voluntarily provide to us when using our services or filling out forms.

Non-Personal Identification Information

IP address
Browser type and version
Referring website or page
Pages viewed on our Site
Device information
Time and date of your visit
Location data (where applicable)

2. How We Use Your Information

We use the information we collect in the following ways:

To Process Transactions: If you make a donation or purchase through our Site, we use the information provided to process your payment and fulfill your request.
To Provide Services and Support: Responding to your inquiries, providing you with information about Long Covid, and assisting with requests.
To Improve User Experience: Understanding how our visitors use our website, which helps us improve functionality, design, and content.
To Communicate with You: Sending you newsletters, updates about our work, campaigns, fundraising efforts, and relevant information. You may opt-out of these communications at any time.
To Comply with Legal Obligations: As necessary for compliance with applicable laws and regulations, and for the protection of our legal rights.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information when you submit a form or make a donation. These security measures include encryption, firewalls, secure socket layer (SSL) technology, and access controls.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors who assist us in operating our Site, conducting our business, or servicing you (e.g., payment processors, email service providers, etc.).
Legal Compliance: We may disclose your information if required by law or when we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance user experience, analyze trends, and administer the Site.

6. Third-Party Links

Our Site may contain links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any third-party websites that you visit.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Deletion: You have the right to request the deletion of your personal data, subject to certain conditions.
Opt-out of Marketing Communications: You may opt-out of receiving marketing emails from us by following the unsubscribe link in the email or contacting us directly.
Data Portability: You may request that we transfer your data to another organization or directly to you.

8. International Transfers

If you are accessing our Site from outside the United Kingdom or the European Union, please be aware that your personal information may be transferred to and stored on servers located in the United Kingdom or other countries that may not have data protection laws equivalent to those in your jurisdiction.

9. Children’s Privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes to this Privacy Policy will be posted on this page with an updated "Effective Date" at the top.

11. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at: